Online defamation – solicitor advice on removing defamatory content
We advise individuals and businesses on removing defamatory content published online. As online defamation solicitors, we regularly act in cases involving internet defamation on websites, social media platforms and review sites.
Where false allegations cause serious reputational harm, structured legal steps can often secure removal without court proceedings. Early legal advice matters. A poorly framed complaint can reduce the prospects of removal and limit later options.
What is online or internet defamation?
Defamation is a false statement that causes, or is likely to cause, serious harm to someone’s reputation. If the subject is a business, the statement must cause or be likely to cause serious financial loss.
Online or internet defamation refers to defamatory statements published on the internet. This includes websites, blogs, emails, social media posts and online reviews.
What is the difference between defamation, libel and slander?
Libel and slander are the two forms of defamation. Libel covers written statements, including online posts and emails. Slander covers spoken statements, such as those contained in audio recordings.
What defences may apply?
A publisher may rely on recognised defences. These include truth, honest opinion, privilege (for example, reports of court proceedings) and publication in the public interest.
What is malicious falsehood?
Malicious falsehood overlaps with defamation. It arises where someone makes a false statement maliciously and causes financial loss. For example, posing as a customer to post a bogus negative review about a competitor may give rise to such a claim.
Who can be responsible for defamatory online content?
The person who publishes the statement is primarily responsible. In some circumstances, others may also face potential liability, including website operators who fail to respond appropriately after receiving a notice of complaint.
In practice, removing defamatory content requires identifying where effective legal pressure can be applied. This may involve platform procedures, structured complaints or direct correspondence.
If the issue concerns a negative review, see our page on removing Google reviews.
Frequently asked questions about online and internet defamation
Does a statement have to be completely false to be defamatory?
Yes, a defamatory statement must generally be false. However, context, implication and misleading presentation can all be relevant when assessing serious harm.
Can defamatory online content be removed without going to court?
Yes. In many cases, removal can be achieved through properly structured legal complaints and engagement with publishers or platforms, without court proceedings.
Is there a time limit for internet defamation claims?
In England and Wales, there is generally a one-year limitation period for bringing a defamation claim. Early advice is important where serious reputational harm is involved.