Our Privacy and Cookies Policy

1. Who are we?

1.1 We are Adlex Solicitors. For privacy queries, you can contact us via the email address shown on the contact us page.

2. What’s the point of this policy?

2.1 It tells you what to expect when we collect your personal information via our website. Please only use the site if you’re happy with this policy.

3. Might the policy change?

3.1 Yes. Please check it whenever you visit our website.

4. What do we collect?

4.1 Information which you send us via our website such as your name and contact details and any other personal information included in your enquiry.

4.2 Automated information about your use of our service such as: the internet protocol (IP) address used to connect your device to the internet, connection information such as browser type and version, information about your device including device-type and device identifier, operating system and platform, mobile network data, a unique reference number linked to the data you enter on our system, login details, the site from which you arrived at our service, details of your activity with date / time stamps including pages you visited and your searches / transactions

5. What’s our reason / legal basis for collecting the information?

5.1 Because it’s necessary to take steps at your request to enter into a contract with you and/or to perform such a contract. This applies to initial enquiries.

5.2 Because it’s in our “legitimate interests”, e.g., to manage and improve our service including tracking usage patterns and preventing or detecting fraud or abuse. This applies to automated usage data.

6. How long do we keep personal information?

6.1 We generally keep personal information for up to six years.

7. To whom do we send or make available your personal information?

7.1 To other people who supply us with a service, e.g. website hosts and businesses which help us send communications or monitor our website or which provide us with analytics, cloud other IT services.

7.2 To our insurers and our regulators if required in connection with our insurance cover or a regulatory issue.

7.3 To potential buyers so far as reasonably necessary, in the case of an actual or proposed (including negotiations for a) sale or merger or business combination involving all or the relevant part of our business.

8. Do we send your information outside the UK?

8.1 Your personal information which we collect is stored within the UK – except that it may be transferred to the US by Google (analytics/advertising) on the basis of a contract with special standard contractual clauses designed to provide adequate safeguards for your personal information.

9. What rights do you have?

9.1 If the legal requirements are met: To ask us for access to your personal information, to rectify it if there are mistakes, to delete or restrict its use in certain circumstances or to “data portability” or to withdraw any consent you’ve given.

9.2 You may also have the right to object to use of your personal information in certain circumstances.

9.3 If you have a complaint about how we are dealing with your personal information, please contact us via the email address above. If you are not happy with our response or think we are not handling your personal information in accordance with the law, you have the right to complain to the Information Commissioner’s Office (ICO).

9.4 For more information about your rights, visit the ICO’s website: www.ico.org.uk.

10. What about cookies?

10.1 We and/or other companies use cookies and other tracking technologies on our website. A cookie is an identifier (a small file of letters and numbers) that is sent to your web browser. Cookies are widely used to make websites work, or work more efficiently, as well as to provide information to the website owner or others. Some are session temporary “session” cookies that remain in the cookie file of your browser only until your browser is closed. Whereas persistent cookies stay for longer (depending on the lifetime of the specific cookie). For further information on cookies, including how to use your browser to block them and how to delete existing cookies, visit: www.allaboutcookies.org. Our site’s functionality will be limited if you configure your browser to reject cookies.

10.2 We ourselves place the following types of cookies:

10.3 Companies which provide us with a service also place cookies. Some of these may involve certain information, such as your IP address and web address of the page you’re visiting, being sent to the company concerned. Below is a summary of the kinds of cookies used together with details about who places them and where you can go to get more information and to opt out (where possible):

10.3.1 Analytics cookies: These kinds of cookies recognise and count the number of website visitors as well as providing other information about the visit such as duration, route through the website and where the visitor came from. This information helps us to improve the way our website works, for example by making sure users find what they need easily. These cookies are provided by:

• Google Analytics (“GA”). More:
  • Google’s overview of GA data practices and safeguarding
  • Google’s use of its partners’ data
  • how to specifically opt out from GA cookies

10.3.2 Advertising cookies: These kinds of cookies are typically used to personalise ads on this or other sites based on your use of our site, to measure ad effectiveness (for example, how often you click on or view ads and whether you go on to buy something from the advertiser) and to stop you being shown the same ad repeatedly. These cookies are provided by: 

• Google (including Analytics Ad Features / AdSense / Doubleclick)
  • how Google uses cookies and other technologies in advertising including how to opt out of advertising cookies (this explains how ad personalisation works)
  • Google’s use of its partners’ data

Effective Date: 24 April 2023
Version 2.3